The automotive market is a challenging arena. Success in this market will be those who can best meet the needs of individual customer segments with a different range of products and services. In depth knowledge of the customers and vehicle parc is key to this success. The availability of business data and reporting is vital for any vehicle manufacturer and their nominated network. It allows for customer and vehicle retention strategies to be implemented and managed.
Our business strategy is to work in partnership with our clients to deliver a be-spoke service and add value to their business. Although we have designed products which are relevant to most vehicle manufacturers, the main focus of our business is on creating be-spoke solutions for our clients which best meet their individual business needs.
The Trade Reporting and Management system allows our clients to retain and increase genuine parts sales by recapturing sales which have been lost to aftermarket suppliers. Using data extraction systems, we give our clients one source of data providing real time reporting and functionality allowing them to manage national campaigns, central billing and targeted marketing communications.
In an increasingly competitive environment Vehicle Manufacturers are facing demanding challenges. To meet these challenges it is vital that data covering the whole life of the vehicle is available to inform the decision-making process. Qube’s Life Cycle Reporting system is unique in the industry, providing all relevant data to enable clients to optimize their sales performance, vehicle retention and customer satisfaction.
The Qube Performance Manager system has been developed in close liaison with vehicle manufacturers. This reporting tool supports sales teams with easily accessible, real time data, comparing sales of accessories and parts to dealers across the manufacturer’s dealer network. This data supports revenue growth allowing best practice to be shared and KPI’s to be tracked.
The maintenance and improvement of standards in manufacturers’ authorised bodyshops is key to support customer satisfaction. Accessible by both the manufacture and the approved bodyshop network, the Qube Bodyshop system provides all the data to ensure these standards are upheld.
What our clients say
“QUBE have been a supplier to Nissan Motor GB for many years. Their system, experience and support has been key in developing our business. Providing a tailored and flexible solution to meet the market place and our individual business requirements.”
“First class service delivered on a business critical system solution. The support, business understanding and advice on future development is invaluable.”